All sales are final and goods sold are non-exchangeable and non-refundable . We ship all our items with care. Fragile items are protected by tissue papers and bubble wraps to prevent scratches and getting damaged during handling before we ship it out. We do not exchange your items even its it has been, broken, torn or stained incurred by shipping. Please note that we take pride in our products and strive to serve you as best as we can. Therefore items are carefully checked and examined before we send it out. We even refuse to sell you your item if we found any defects in them and will contact you before its being ship. No refund will be given for ANY SALES items. If selected items are out of stock or limited in pieces, you can exchange for another item of similar or higher value. You only need to top up the difference. Otherwise we will not exchange your order for any other reasons. We are also not responsible for any lost mails by Singpost and therefore we will not entertain any request for refunds for lost mails. Please call Singpost at 68456210 to enquire about your mails.
Delivery/postage of any returned/exchanged items to Artitute will be absorbed by the customer/s. Artitute will in turn bear the postage/delivery charges for sending back the new item, using Singpost local and/or international shipping services.
Please send your item to:
Artitute
134. Edgedale Plains. #05-70.
Postal code: 820134
Singapore
